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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Rudolph

Maria Rudolph

September 10, 2026

5  out of  5
rating by Maria Rudolph
"I have never felt so safe as I do with Brian Stephen's.
Brian is very professional, kind and caring.
I was very surprised to have received a Birthday card from Brian.
When I had an issue with my payments Brian rectified the situation expeditiously.
Brian is always very jovial and always there to answer any phone calls from concerned customers.
Thank you Brian for whom you are and caring so much about us and keeping us safe in a family relationship type of way.

Maria Rudolph"
We responded:
"Thank you so much for the 5-star rating, Maria! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Brian Stephens "
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Jennifer Montoya

September 3, 2026

5  out of  5
rating by Jennifer Montoya
"I’ve had a great experience with State Farm and want to especially recognize Rebecca for her exceptional customer service. She is amazing to work with — her response time is always quick, her communication is seamless, and she consistently makes you feel like she has your best interest at heart.

Separately, when I was involved in a car accident, State Farm handled my claim incredibly efficiently. My case was resolved very quickly, and the payment to my credit union was processed promptly, which made an otherwise stressful situation much easier.

We also recently visited the office, and Brian was wonderful. He took the time to answer all of our questions regarding our policy and billing adjustments and made sure we fully understood everything. He was knowledgeable, patient, and genuinely helpful.

Overall, I’ve been very impressed with the level of service I’ve received from State Farm. Everyone I’ve interacted with has been professional, responsive, and positive. It’s clear that they truly care about their customers and consistently look out for their best interests. The service really reflects who they are as a company, and I’m very grateful to have such a great team supporting us."
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Henry Sanabria

August 26, 2026

5  out of  5
rating by Henry Sanabria
"Rebecca Butler she’s been so helpful and so smart and knowledgeable really professional what she does really appreciate and glad to have her working there with Mr. Bryan Stephens Alwzys very helpful An awesome attitude Thank you so much, Rebecca. They should be happy to have you there. Thank you so much for your help always"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Forrest Whaley

August 21, 2026

5  out of  5
rating by Forrest Whaley
"Great experience with Brian thus far! Very friendly and professional environment. Would definitely recommend!"
We responded:
"Hi Forrest, Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brian Stephens’s team. "
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victor puente

August 3, 2026

5  out of  5
rating by victor puente
"This state farm agency has been excellent to us the team is very nice and responds to all our requests in a timely manner, highly recommend"
We responded:
"Victor, We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Alana Williams

July 23, 2026

4  out of  5
rating by Alana Williams
"Thank you for your service! As a licensed insurance agent myself, I appreciate that I can truly trust them. They don't make you feel like you're just being pitched a sale, and there are no long, drawn-out spiels or unnecessary add-ons—just straight to the point with what you actually want or my need.

They are fantastic with families, too; my kids were comfortable enough to call Rebecca directly. She even picked up on my communication style, recognizing when I prefer texting and respecting when I don't want to be bothered. I really like working with them, and honestly, I would bundle everything with them if they provided it all!"
We responded:
"Hi Alana, thank you for your review! Your feedback truly matters to us, and we’re so glad you chose to share your experience with us here in Santa Clarita.  Please give us a call or email if you ever have any concerns or questions. - Brian Stephens and Team "
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Lisa Pavelich

July 22, 2026

5  out of  5
rating by Lisa Pavelich
"We have been using Brian Stephens at State Farm for many years and have been very happy with the services."
We responded:
"Lisa, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Scott S.

July 20, 2026

5  out of  5
rating by Scott S.
"Brian and his team are very responsive and work to provide the highest level of insurance support while understanding my needs. I would highly recommend to reach out to Brian if you are looking for a State Farm agent in Southern California."
We responded:
"Hi Scott, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Brian Stephens, Your State Farm Agent "
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Steve Briggs

July 16, 2026

5  out of  5
rating by Steve Briggs
"Rebecca was a pleasure to work with. She was thorough, thoughtful, and highly professional. She saved my mother a significant amount on both her homeowners and auto insurance, and we are truly grateful."
We responded:
"Steve, We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thank you so much for your business! "
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Belinda Wright

July 9, 2026

5  out of  5
rating by Belinda Wright
"I been with Brian Stephens & staff for over 20 years now. Totally satisfied with the way they treated me in my years as a customer.! Look forward to my next Birthday card hopefully with a token of appreciation in it .! Ijs"
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Courtney Rogers

July 2, 2026

5  out of  5
rating by Courtney Rogers
"Brian has been my agent for 13 years. Always easy to get in touch with and extremely knowledgeable."
We responded:
"Courtney, Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Brian Stephens’s Team here in Santa Clarita . "
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john chaidez

July 1, 2026

5  out of  5
rating by john chaidez
"Great service and friendly staff. Brian and his team are great!"
We responded:
"John, we have appreciated your business over the years, Best Regards, Brian & Team"
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Dennis Donovan

June 12, 2026

5  out of  5
rating by Dennis Donovan
"Carlos was very helpful getting us switched over to State Farm. The price was better than our previous insurance company."
We responded:
"Thank you for your kind review of State Farm Agent Brian Stephens’s Team. We appreciate it!"
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Brian Dreiling

June 5, 2026

5  out of  5
rating by Brian Dreiling
"I have been with Brian for almost a year now and they have taken care of me since. I have been satisfied with Brian and Rebecca for all that they have done. For anyone needing an insurance agent. I truly recommend Brian Stephens. Thank you for all that you do and making insurance easy!"
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the voice of reasoning

June 2, 2026

5  out of  5
rating by the voice of reasoning
"Brain Stephens and his whole staff is amazing. They are always there when I need him, Brain & his crew especially Rebecca are always there in my time of need. There services are great as well. Thank you Brain Stephens & staff for all your knowledgeable work you have done for me."
We responded:
"Thank you so much for the 5-star rating, the! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Hilario Antonio

June 1, 2026

5  out of  5
rating by Hilario Antonio
"Norma is the best! Very helpful and knowledgeable!"
We responded:
"Hilario, thank you for your wonderful review of Norma here at Brian Stephens State Farm, we truly appreciate your business! Best Regards, Brian & Team"
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Michael Fitzgibbons

May 29, 2026

5  out of  5
rating by Michael Fitzgibbons
"If you’re looking for an Agent that shows care and true compassion, Brian Stephens is the right choice.

I have Brian to cover my business and my vehicles, not to mention my parents have been with him for well over 10 years.

Put your trust and faith in this State Farm Agent Brian Stephens, you won’t be disappointed."
We responded:
"Michael, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. We truly appreciate your business and look forward to helping you with all of your insurance needs for many more years to come. Sincerely, Brian & Team"
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Anahid B.

May 27, 2026

5  out of  5
rating by Anahid B.
"We recently switched from our previous agent due to their lack of response when we needed help with coverage and other insurance related matters. In all honestly we initially thought we were going to be in a similar situation again with Brain Stephens. However, when I spoke with Norma, I felt reassured that we did make the right choice in switching to this office. Norma was extremely helpful and great to work with!"
We responded:
"Thank you for the amazing review, Anahid! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Holly Gonzales

May 18, 2026

5  out of  5
rating by Holly Gonzales
"Brian and his team are fantastic to work with. They are prompt to respond and always friendly and knowledgeable. I highly recommend them for all of your insurance needs."
We responded:
"Holly, thank you for your kind review of State Farm Agent Brian Stephens’s Team. We appreciate it!"
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Lady Jasmin

May 15, 2026

5  out of  5
rating by Lady Jasmin
"The office is quick to respond to my request as needed."
We responded:
"Jasmine, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brian Stephens’s Team is just a call or email away!"
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ANTONINO GUZMAN

May 5, 2026

5  out of  5
rating by ANTONINO GUZMAN
"EXELENTE SERVICIO"
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Cherie Castle

April 30, 2026

5  out of  5
rating by Cherie Castle
"Ideally you never need to contact your insurance agent, in most cases it’s due to a tragic, life changing event. I recently reached out to get documents and the service was terrific. I received what I needed within minutes. It’s great to get quick service and not routed to an 800 number."
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Patricia Farr

April 24, 2026

5  out of  5
rating by Patricia Farr
"Brian Stephens & Team are professional, always show care for their customers. Thank you for your years of excellent customer care & service!"
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Dawn Nordlinger

April 22, 2026

5  out of  5
rating by Dawn Nordlinger
"Great staff working for Brian. Always helpful."
We responded:
"Dawn, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!"
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David Warburton

April 16, 2026

5  out of  5
rating by David Warburton
"Always a pleasure to consult with Agent Brian. He goes over policy matters with me at length, answers all my questions, and makes recommendations. My wife and I have been with him for seventeen years now for both homeowners and auto insurance. Highly recommended agent."
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Stephens’s Team—we are always here to help!"